Website accessibility


    Website accessibility

    If you have a problem using or accessing this site, please let us know.

     Text size

     You can alter the font size of website text by using the text resizing link at the top of each page.  You can also altering your browser settings (usually within the 'View' or 'Options' menu). Most browsers allow you to change the size of the font displayed on the screen either permanently or temporarily.

     Viewing options

     This site is compatible with Dragon, however if you have problems it may be that you are using a newer version. In this case you will need to verbally navigate by link word command.

     Access keys

    The Access keys for keyboard-only users are as follows:
    1. Homepage
    3. Site map
    7. Contact us - complaints and feedback
    8. Website terms of use0. Access key details (this page)
    S. Skip navigation

     How to use access keys

     Internet Explorer 5+ - Press ALT + Access Key followed by Enter.Firefox +  - Press Shift + Alt Key + Access Key together.
    Safari - Press ALT + Access Key
    Chrome - Press ALT + Access Key
    Opera 8.5+ - Press Shift + Esc Key followed by Access Key.

     Video content

     We upload our video to YouTube and then embed the content into our web pages. You can read YouTube instructions for assistive technologies on Google's support pages.
    Where possible we upload transcripts to create captions on YouTube. The captions can be turned on and off using the video controls. Where it's not possible, we have linked to a web page containing the transcript.

     Accessibility and usability standards

     This site uses CSS (Cascading Style Sheets), HTML 4.01 Strict and conforms with the AA standards of the Web Content Accessibility Guidelines 2.0, Equality Act 2010 and BS 8878:2010 web accessibility code of practice.
    The site has been tested across the major web browsers and we conduct regular user testing.